By the Manage For You team · Updated October 2026
1. Check your current agreement
Find your management agreement and look for the notice period and any exit fee. Notice periods are commonly between 30 and 90 days. Note the date you'll give notice and the date the new manager will take over.
2. Choose your new manager
Talk to two or three managers. Ask what they charge in total, how often they inspect, how quickly they reply and who you'll deal with. Sign the new agreement with a start date that lines up with your notice period.
3. Give written notice
Email or write to your current manager saying you're ending the agreement, the date it ends, and that your new manager will contact them about the handover. Keep it short and factual.
4. Hand over the tenancy file
Your new manager will need:
- The signed tenancy agreement and any variations
- The bond number and amount
- Ingoing and recent inspection reports, with photos
- Healthy Homes records and the compliance statement
- The rent ledger, showing rent paid and any arrears
- Maintenance history and any outstanding jobs
- All keys, remotes and access codes
- Contact details for the tenant
5. Transfer the bond
The bond stays with Tenancy Services. The change of landlord or agent is recorded through Tenancy Services' Bond Hub: one party submits the request with the bond number and transfer date, and the other has 12 days to respond. Your new manager should handle this and chase it up.
6. Tell the tenant
The tenant needs to know who their new contact is, how to report repairs, and the new account for rent payments. A friendly introduction from the new manager helps a lot. Nothing else in the tenancy changes: the same agreement, rent and bond apply.
7. First visit
A good new manager will visit early on to get to know the property and meet the tenant. Ask for a report so you know where things stand from day one.
If you'd like us to handle all of this, see switching to Manage For You.
Common questions
Does my tenant have to agree to the change?
No. The landlord can change agents. The tenant must be given the new contact details and payment information.
Can my old manager refuse to hand over the file?
The tenancy records belong to the tenancy, not the manager. If there's a dispute over unpaid fees, sort that separately, but the handover of the documents and keys shouldn't be held up.